What about non-customers? We can do that too.
The flow above depicts Use Case 2 (Workplace Pension holders). But beatvest can also power Use Case 1: investing education for non-customers (D2C prospects) who don't yet hold a Scottish Widows product.
The learning experience, content delivery, and conversion mechanics are identical. The only prerequisite is that Scottish Widows can track an anonymous user identifier at the point where the prospect enters the beatvest experience (e.g. via a campaign link, the PowerUp site, or pre-registration app flow).
If that anonymous ID can later be matched to a registered user, then the full activation loop shown above applies exactly the same way: engagement data, completion rates, and conversion attribution all carry over seamlessly.
Question for Scottish Widows: Do you already track an anonymous user ID for prospects before they register? And can you match that ID to a registered account once they sign up? If yes, Use Case 1 works out of the box with the same approach.